Please note that we are Co-located with the Mater Hill Family Medical Centre
Opening Hours
Mon – 8:15am – 3:45pm
Tues – 8:15am – 3:45pm
Wed – 8:15am – 3:45pm
Thurs – 8:15am – 3:45pm
Fri – 9:15am – 2:30pm
Sat – 8:45am – 12:15pm
Contact details
Call: 1800 327 967
Email: [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Our Woolloongabba clinic provides a reliable and effective earwax removal service for people suffering from impacted earwax. Founded by Lisa Hellege in 2016, Earworx offers professional and safe removal of earwax to provide relief from the uncomfortable and painful symptoms of excess earwax. Using the micro-suction technique, which is the preferred method of Ear Nose and Throat (ENT) specialists, Earworx’s team of registered nurses carefully remove unwanted earwax, all without the need for a referral.
How the Earworx Procedure Works
Earworx uses micro-suction technology to safely and quickly remove excess earwax. Earwax is a normal and natural substance produced healthy ears, but a build up of earwax can be uncomfortable and result in hearing loss, tinnitus, dizziness, itching and pain.
The procedure at Earworx only takes 30 minutes and results in the removal of earwax from the ear. Our experienced registered nurses will begin by thoroughly examining your ears to determine the need for the micro-suction procedure. If it is decided that you require earwax removal, our nurse will don a pair of loupes to allow them to visualise your entire ear canal.
The micro-suction technology operates like a small vacuum, gently removing any blockages and excess earwax via gentle suction. The procedure is completely dry, preventing the risk of infection and enhancing safety for those with perforated ear drums.
For more detailed information, visit our page on our extraction procedure.
Why You Might Need Ear Wax Removal
Not everyone will suffer from impacted or excessive earwax, but there are some factors that make you more susceptible. These include engaging regularly in activities such as swimming or diving, working in dirty and dusty environments, wearing headphones or a hearing aid or using cotton buds in your ears. You can also be predisposed to excess wax through genetics or the shape of your ear canals.
Meet Our Friendly Team
Sandy Lu
Sandy is a highly motivated Registered Nurse who uses her exceptional interpersonal and communication skills to provide the best of care to all of her Earworx patients. She has experience working across many areas of healthcare including anatomical pathology, histology, and dialysis. Sandy is passionate about ensuring that patients understand the ear wax removal method and the optimal ways to care for their ears in the long term.
Sandy has two degrees, including a Bachelor of Nursing from RMIT and a Bachelor of Science: Laboratory Medicine from RMIT. She has worked at Eastern Health in Box Hill, Victoria within the dialysis unit and has fostered a positive relationship between the patients and their caregivers.
Sandy speaks three languages: English, Mandarin and Taiwanese Hokkien. She loves working with all segments of the community and takes pride in being able to communicate with people in their native language. Sandy’s passion is to help patients better understand the importance of ear health and to have a better quality of life through treating and preventing impacted ear wax.
Cheryl Wilshere
Cheryl Wilshere is a highly experienced Registered Nurse who has been working in nursing and midwifery for over seventeen years. With a background in a variety of clinical settings, including hospital, clinics, community outreach programs and more, Cheryl brings a wealth of knowledge and expertise to her role at Earworx.
Cheryl has extensive leadership skills and experience, most recently as the supervising Registered Nurse of the Central Sterilising Department at Gold Coast University / Robina Hospital.
Cheryl completed her Bachelor of Nursing at Avondale College University in 2003, and has her Masters of Midwifery from Griffith University. She is dedicated to consistently improving and building on her skills, and has undertaken several courses and professional development opportunities.
Cheryl brings her calm, compassionate and caring nature to all the work that she does. With excellent communication and interpersonal skills, Cheryl prides herself on her ability to connect with patients and to make them feel safe and well cared for when they visit an Earworx clinic. Most recently, Cheryl has completed her Earworx Aural Care and Microsuction Course. She thoroughly explains the microsuction process and ensures all patients are equipped and empowered to take the best possible care of their ears.
Rebecca Ovini Yap
With 5+ years of nursing experience, Rebecca (Becky), brings a wealth of knowledge to Earworx Chermside, expressing a passionate commitment to patient care.
Rebecca’s journey in healthcare began at the University of Auckland, where she earned her Post Graduate Certificate, building upon her Bachelor of Nursing from Manukau Institute of Technology. Her diverse background includes experience in acute surgical orthopedics at Middlemore Hospital, where she honed her skills in patient care and multidisciplinary collaboration.
Rebecca’s time at the Takanini Vaccination Centre showcased her ability to provide compassionate care while managing high-volume health services. Her recent role in home healthcare has further refined her skills in personalised patient care and treatment plans.
Becky has undertaken the Earworx Aural Care and Microsuction courses and brings her exceptional observational and communication skills to ensure each patient receives thorough, gentle care. Her empathetic nature allows her to establish a warm rapport with patients of all ages, putting them at ease during ear wax removal procedures.
Outside of patient care, Rebecca enjoys staying active through tennis and yoga, as well as spending quality time with family and friends. Her well-rounded approach to life enhances her ability to connect with and care for the diverse patients we serve at Earworx.
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $150.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $115.
If no ear wax is found during your appointment, we offer a reduced rate of $75 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $60 for standard fee paying patients (or $30 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $95 for regular return standard fee paying patients and $85 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
