Located towards the end of Dorset Road, approaching Maroondah Highway, before the United Petrol Station in Croydon
Opening Hours
Mon – 8:30am – 5:00pm
Tue – 8:30am – 5:00pm
Wed – 8:30am – 5:30pm
Thu – 8:30am – 5:00pm
Fri – 8:30am – 5:00pm
Sat – 8:30am – 12:30pm
Sun – Closed
Please check our online booking platform for availabilities.
Contact Details
Call: 1800 327 967
Kate- Earworx Croydon Clinic Manager and RN:
Email: [email protected]
Accessibility
- Assistive hearing loop
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Children
- Nursing room
Community
- LGBTQ+ friendly
- Transgender safespace
Parking
- Free parking garage
- Free parking lot
- Free street parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Planning
- Accepts new patients
- Appointment required
Other Features
- Identifies as women-owned
About Earworx
Earworx Croydon clinic offers an effective earwax removal service that is quick, safe and pain-free. Our professional earwax removal clinics are located around Australia, and we specially train our staff to ensure the highest quality of service. Earworx has been offering gentle and professional removal of earwax since 2016. We use the micro-suction technique for earwax extraction, which is the preferred method of Ear Nose and Throat (ENT) specialists.
Our Friendly Team
Kate Dawson – Director of Nursing
The Croydon Earworx clinic is managed by the wonderful Kate Dawson, the Director of Nursing for Earworx. Kate has a wealth of knowledge as a Registered Nurse with over a decade of experience.
Kate is a mother of 2 and brings an air of warmth and compassion whilst ensuring each Earworx patient receives the utmost care for their ear troubles. As well as Kate’s specialised care in otology and aural care, she has extensive experience in surgical care, neonatal intensive care and emergency nursing.
Since the opening of Earworx Croydon in 2021, Kate has helped ensure that each patient feels comfortable and safe throughout their Earworx appointment.
(For Kate’s existing patients: Kate is working with head office and will only be in clinic for appointments when training new clinicians. Please see our other exceptional and highly trained clinicians at Croydon.)
Suzana Kovassy
Suzana (Suzie) is a highly experienced and compassionate Registered Nurse, dedicated to ensuring the utmost care for her patients.
Suzie holds a Master of Nursing Science, and a Bachelor of Science. Through her diverse nursing background, Suzie brings a unique blend of expertise, empathy, and commitment to every patient interaction.Suzie has previously worked at The Alfred Hospital and has diverse nursing experience in acute and community settings.
Most recently, she has completed her Earworx Aural Care and Microsuction course.
Suzie is passionate about helping patients reach their health goals and to be empowered in their own care. When you visit Earworx Croydon, Suzie will educate you on ear health and is looking forward to alleviating your ear concerns.
Shaelyn Baxter
Shaelyn Baxter is a dedicated healthcare professional with diverse experience in nursing care.
She holds a Bachelor of Nursing from Swinburne University and a Diploma of Nursing from Swinburne University of Technology, providing her with a strong foundation in the field.
Shaelyn’s nursing experience commenced with her working as an enrolled nurse before becoming a registered nurse. She has worked in roles ranging from practice nursing to working in special care nursery.
Shaelyn has contributed to the community through various initiatives, including COVID testing and vaccinations during the pandemic. In her role with Ambulance Victoria APOT, she played a vital role in patient care by taking observations and escalating concerns to the emergency department when necessary.
Shaelyn has recently completed the Earworx Aural Care and Microsuction courses and is looking to help the patients of Melbourne and surrounds, to educate them in ear care.
Shaelyn has a labrador (fur child) and loves animals.
Riordan McKean
Riordan brings her specialised experience in anaesthetic nursing to our Earworx Croydon clinic. Riordan holds a Bachelor of Nursing and completed the Perioperative Graduate Nurse program at Epworth Richmond.
During her tenure as an Anaesthetic Nurse at Epworth Richmond, Riordan developed expertise in creating calm and comfortable experiences for patients during sensitive procedures. This is reflected in the care that she provides her Earworx patients.
Riordan’s experience in mentoring junior staff demonstrates her dedication to maintaining excellence in healthcare delivery.
Riordan excels in clear communication and creating a relaxed environment for patients of all ages. Riordan’s commitment to professional development has led her to complete the Earworx Aural Care and Microsuction courses. Riordan’s comprehensive nursing skills and clinical excellence align perfectly with Earworx’s mission to provide safe, effective, and gentle ear wax removal services.
How the Earworx Procedure Works
When you visit an Earworx clinic, you will experience the best in professional earwax removal. Our experienced staff begin by using loupes to visualise your ear canal and determine if an earwax extraction is necessary for you.
If you require earwax removal, our nurse will then use the micro-suction technique to gently remove excess and impacted earwax from your ears. This method operates like a vacuum to suck wax away, clearing the ear of excess wax. There is no water involved, making it the safest option available for earwax removal.
The procedure takes only 30 minutes and is completely painless for the patient.
For more information, visit our detailed page on our extraction procedure.
Why You Might Need Ear Wax Removal
Everyone produces earwax, and most of the time this substance naturally works its way out of the ear without causing problems. However, sometimes your earwax can become hard and impacted inside the ear, or you can produce too much earwax, leaving your ears feeling blocked.
Impacted and excess earwax can be very uncomfortable and painful. Some of the common symptoms of excess earwax include itching, ringing in the ears, loss of hearing, dizziness and vertigo. If you have a sore, blocked feeling in your ears, you should have them examined by an Earworx professional.
You can suffer from excess and impacted earwax if you swim or dive often, wear headphones or a hearing aid, or spend a lot of time in dirty and dusty environments. Using cotton buds to try to clean the ear can also impact your earwax, pushing wax deeper and potentially causing damage to the eardrum.
If you are suffering from impacted earwax, it could also be because you are genetically predisposed to producing more wax than other people. Some people can have narrow ear canals, which makes it more difficult for the wax to naturally exit the ear.