Opening Hours
Mon – 9am–5pm
Tues – 9am–5pm
Wed – 9am–5pm
Thurs – 9am–5pm
Fri – 9am–5pm
Contact details
Call: 1800 327 967
Email: [email protected]
Did you know that 1 in 10 children and 1 in 20 adults suffer from impacted earwax? That means approximately 15,000 people in Hobart could be dealing with the effects of excessive ear wax every day.
If you’re one of that number, you need to visit Earworx. Founded in 2016 by Lisa Hellwege, our professional ear wax removal service employs the same techniques used by Ear Nose and Throat (ENT) specialists. Our micro-suction and curettage technique is a safe and effective way to deal with your problem.
Our Friendly Team
Earworx is a dedicated professional earwax removal service within Hobart in Tasmania. Using dry and effective micro-suction technology under direct observation, the wax is gently and safely removed by a qualified nurse. When you visit our clinic, you’ll be treated by a member of our friendly team, which includes Lisa Hellwege (Director) or Samantha Gordon (Senior Nurse and Educator).
Lisa Hellwege (Director)
Lisa has undertaken both a Nationally Accredited Course in Micro-Suction and Aural Hygiene, and a Course in Aural Care adapted from the Aural Care Certificate delivered by Mandeville Hospital in the UK. Lisa previously worked for a number of years in the ENT clinics as a Registered Nurse at the Royal Hobart Hospital. She is also the Tasmanian State Coordinator for the National Otorhinolaryngology Head and Neck Nurses Group and coordinates education for the State.
Lisa has a qualified, strong and experienced business and administrative team behind her, with every element of the business adhering to the Earworx values; professional, kind and generous.
Lisa’s passion is to help patients have a better quality of life through addressing and preventing impacted wax and supporting ear health. The mission of Earworx is to provide patients with exceptional service to the highest standards of patient care in safe, effective and professional ear wax removal.
Alanna Cook (Registered Nurse)
Alanna has over 20 years’ clinical experience working across Australia. She has specialised in surgical nursing in addition to working in workplace health and safety, rehabilitation, hospital management, quality and safety, and adult education.
She holds a Bachelor of Nursing from Edith Cowan University, Western Australia and a Bachelor of Laws from the University of Tasmania and has now made the move to join the Hobart Earworx clinic as one of our talented Registered Nurses.
Alanna expertly balances a compassionate patient focus with a professional approach to all the tasks and duties she pursues.
Her enthusiasm and reassurance in our Hobart clinic is a welcome warmth that sets patients at ease from the moment they walk through our doors. Alanna has a passion for working with our valued Earworx clients to both remedy their uncomfortable ear conditions and build trusting, professional relationships.
Gloria Mendoza (Registered Nurse)
Gloria is a Hobart local with over six years of nursing experience, providing compassionate care to people in many healthcare settings.
She has had extensive clinical experience, beginning her career undertaking clinical placements at Sydney Adventist Hospital, Hornsby Hospital, Esther Sommerville Nursing Home and Greenwood Nursing Home. She has worked with all segments of the community, most recently having worked for Guardian Network and Huon Regional Care and is committed to providing the highest quality of care to her patients.
Gloria is also a valued member of multiple volunteer organisations and devotes much of her time and her abilities as a Registered Nurse to helping others. She loves working in a team and finding opportunities to learn new skills. Gloria is extremely reliable, friendly, and always communicates clearly with her patients.
Gloria speaks both English and Spanish and loves working with people from all walks of life. She is excited to bring her skills and positive mindset to Earworx Hobart.
Lizelle Matthee (Registered Nurse)
Lizelle Matthee completed her nursing training in South Africa, before she immigrated to Australia in 2008. Much of her career has been spent working as a clinical consultant, and theatre and recovery room nurse, including at St John’s Hospital in South Hobart. As a result, Lizelle has extensive experience and experience in post-operative care including airway and pain management.
Lizelle was keen to join the Earworx team and work in an environment where the business values aligned with her own personal values: professionalism, generosity and kindness. She is excited to work in a specialised area of nursing in a small, tight-knit team where she can learn from the combined experience of the Registered Nurses across the Earworx network to deliver the best possible outcomes for patients. According to Lizelle, the most rewarding part of her job is knowing that, in some small way, she can make someone’s day a little better—one ear at a time!
When not at work, Lizelle can be found in the great outdoors, often gardening. She loves the smells and sounds of the Tasmanian bush, so bush walking or spending time on a quiet beach is always on her wish list.
Heidi March (Registered Nurse)
Heidi March is a compassionate and experienced nurse who brings a wealth of expertise to the Earworx team. With a Diploma of Health Science in nursing from the University of Western Sydney and a Bachelor’s degree from the University of New England, Heidi’s commitment to excellence shines through her extensive education and training.
Her dedication to ongoing learning is evident in her Certificate in Training and Assessment and the Specialist Certificate in Clinical Research.
Heidi’s passion for nursing led her to pursue a CAP Assessed Postgraduate Diploma in Women’s Health Screening, showcasing her commitment to delivering comprehensive care. Heidi’s professional journey spans a diverse range of healthcare settings, from primary schools, aged care facilities, tertiary, private hospitals and medical centres.
Most recently, Heidi has completed the Earworx Aural Care and Microsuction courses, emphasising her versatility and dedication to nurse-led healthcare. Her diverse background in nursing reflects her adaptability and empathy in caring for patients of all ages and needs. Heidi is a valuable asset to our Earworx team, where she continues to provide compassionate and high-quality ear care services.
Susan Dawson (Registered Nurse)
Susan Dawson is a highly experienced Registered Nurse, with a career spanning over three decades. During her career, Sue has shown exceptional skills in communication, organisation, and healthcare management.
In her recent role as a Quality Assurance and Accreditation Specialist at Hobart Eye Surgeons, Sue led the accreditation process, and developed policies, while also making recommendations to senior nursing staff.
Previously, as the Director of Nursing and Midwifery for the CCSR Project in the Northern Territory., Sue served as a Subject Matter Expert in theatre scheduling and perioperative care. Sue’s extensive background also includes roles such as Nurse Education Specialist, Clinical Nurse Specialist in the Operating Theatre, and Registered Nurse positions at various prestigious healthcare facilities across Australia.
Sue’s qualifications include a Graduate Certificate in Perioperative Nursing and a Diploma of Applied Science in Nursing. She is also a member of the National Critical Care and Trauma Response Centre and holds certifications in Maternity Emergency Care and Surgical Team courses.
Sue has continued her professional development with her study in Microsuction and the Earworx Aural Care course. With her wealth of experience and dedication to patient care, Sue is a valuable addition to the Earworx team.
How the Procedure Works
Ear wax is a healthy and natural substance that is important in protecting the health of your ears, so, wax removal is only recommended where it is clinically indicated. To check your ear health, our nurses will first use a speculum to examine your ear canal.
If we find a problem, we will use the micro-suction and curettage technique to gently loosen and remove excess wax from the ear canal. Relief from that blocked ear is close at hand!
Pricing
Our qualified registered nurses use dry and effective micro suction to gently remove ear wax under direct observation.
The standard appointment fee for ear wax removal with Earworx is $150.
We offer a concession appointment fee for Pensioners, Veterans, Government Health Care Card Holders, Children, and Full-Time Students for $115.
If no ear wax is found during your appointment, we offer a reduced rate of $75 for the consultation (or $60 for concession).
If further follow up appointments are required after additional softening (within 4 weeks of initial appointment), all follow up appointments will be charged at a rate of $60 for standard fee paying patients (or $30 for concession).
A regular return rate applies for patients who attend within 3 months or more frequently. This is $95 for regular return standard fee paying patients and $85 for regular concession/pension card holders.
Please note we are a provider for St Lukes Health and Health Care Insurance (HCI).
We also see children aged 4 years or older. A discussion with Earworx staff is recommended prior to booking. For safety reasons children need to be able to follow direction and keep reasonably still.
Why Choose Us?
Our Tasmania clinic locations offers a best practice ear wax removal service:
- Our clinic only provides removal, so we really are specialists in what we do.
- Our nurses are all highly-experienced and qualified so you will receive expert care with every visit.
- We are recognised St Luke’s Health providers so you may be eligible for a rebate when you receive our treatment.
If you work in a dusty environment, wear hearing aids, swim or dive regularly, use earplugs or headphones or are suffering from stress, you’re at an increased risk of impaction. If you have a feeling of full ears, as well as any pain, odour, hearing loss or tinnitus, we recommend you visit us as quickly as possible.
Your ear health is tied to your overall health, and issues with ear wax can quickly lead to a whole host of other problems. Visit us if you sense anything is wrong, and we’ll get your ears unblocked fast! No more home remedies, go with something that actually works.